Export data
Last checked on
Export data lets an owner download everything the workspace holds as one ZIP file: all records as JSON, the text of every document version and the uploaded files. Trustbird builds it in the background and emails you when it is ready.
Why this protects your organisation
Your management system is yours. A full export lets you keep your own copy, hand it to another system, or take it with you when you stop. Being able to get your data out also belongs in the exit plan you make for any supplier, Trustbird included.
Steps
- Open Export data in the Workspace group.
- Choose Start an export.
- Wait for the email saying the export is ready. You can leave the page in the meantime.
- Download the ZIP from the email, or from the Exports table on this screen.
What is in the export
- All records of the workspace as JSON, one file per kind of record, with their origin and dates.
- The text of every document version.
- The uploaded files: evidence, certificates and qualifications.
- The members of the workspace and the audit trail.
Passwords, second factor secrets and download tokens are left out.
Who can download it
Only an owner who is signed in can use the download link. The Exports table shows every export with when it was requested, by whom, its status, its size and until when it is available.
The export stays available after your trial has ended or your subscription has been cancelled, for the period described on Billing.
If it does not work
I do not see Export data
Only an owner of the workspace can export.
An export is already running
Only one export can run at a time. Wait until it has finished before you start another.
The Download button is gone
A download works for 7 days. After that the file is removed, while the export stays listed. Start a new export if you need the data again.
Screens this is about
- Export data