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Contact

Get in touch. One address, and a person who replies.

Everything goes through support@trustbird.com. Tell us what you need and a bit about your organization, and we will take it from there.

Become a design partner
  • A reply from a person, usually within two working days
  • In Dutch or English
  • One address: support@trustbird.com

What you can contact us about

Whatever your question, the address is the same. Mentioning the subject in your email helps us get it to the right person.

Questions about the product

Want to know whether Trustbird fits your standards or your way of working? Email support@trustbird.com with your question.

A demo or walkthrough

We show you Trustbird using your own situation. Email support@trustbird.com with the standards you carry and a few dates that suit you.

Partnership

Are you a consultant, advisor or certification body? Email support@trustbird.com and tell us how you work with clients.

Privacy requests

For access, correction, deletion or portability of your personal data, email support@trustbird.com. We handle every request in line with the GDPR.

Security reports

Found a vulnerability? Report it to support@trustbird.com. We confirm receipt, investigate and keep you informed.

Existing customers

Questions about your environment, users or exports also go to support@trustbird.com. Mention your organization name so we can find you quickly.

What happens after you email

  1. 01

    A reply from a person

    Someone from Trustbird reads your email and replies, usually within two working days. No automated sequences.

  2. 02

    A short call

    If it helps, we plan a short call to understand your organization, the standards you carry and what you need.

  3. 03

    A walkthrough with your situation

    We show Trustbird using your own standards and your own questions, so you can judge whether it fits.

  4. 04

    Your next step

    We tell you which plan fits your organization and whether joining as a design partner suits you. You decide in your own time.

Frequently asked questions

How quickly do you reply?
Usually within two working days. A person reads every email to support@trustbird.com and replies personally.
In which language can I write?
In Dutch or English. We reply in the language you write in, and calls and walkthroughs can be in either.
Is there a phone number or contact form?
Email is the way to reach us: support@trustbird.com. That way every question has a written record and ends up with the right person.

Related

See what Trustbird does for your organization

Trustbird is being built with two certified design partners, and we are looking for more companies to join them at co-founder pricing. Apply as a design partner, or mail us with a question.

Become a design partner support@trustbird.com